Today we were lucky to host the Cologne-based designer Bianca Bender who gave us a short talk about her thesis she did at the KISD in 2009.
She designed a method to compare “unconscious needs” across different cultures. As an example case, she compared Brazil with Germany and generated some interesting findings, such as that the word freedom was connoted with totally different things. In Germany it is much more about the freedom of education and work (being financially independent), while in Brazil freedom was more about friendship and so-named social needs.
Thanks for sharing your knowledge! We are curious what is coming next!
Bianca Bender: »Statussymbole – Ein interkultureller Vergleich zwischen Deutschland und Brasilien«
Design for Green: EcoViz and Persuasive Design
Everyone keeps talking about climate protection, but noone gets going. Even though our energy consumption is known to be a little over budget (with 11t per capita and year, 2008), it does influence our day to day decisions in prominent ways. The climate, and even more its slow and gradual change, is just too abstract and “far away”. It’s much easier for us to imagine the efforts of getting a new fridge (choose, check prices, pick it up, getting rid of the old one, …), than imagining the advantages which will pay off one day in the future in our purse or even globally climatically.
Sure, a lot of us are for more energy efficency in principle and would change their daily lives. But, how do you know where start best with these changes? And how do you avoid that your good intentions are not pushed back by other everyday tasks? Energy consumption in forms like electricity and heat is a pretty invisible and unremarkable thing by itself.
A good example are energy and gas meters which are located in the most obscure niches of our flats (who owns a chique meter, anyways?). Few will know what their meter showed yesterday or last year and whether that is considered comparatively high or low. The yearly bill at bet makes us focus on our consumption and the dull tables and numbers don’t even try to invite for contemplation.
Part 1: Interaction Design to the rescue!
“Making the invisible visible” is the mission interaction design is on. Usually, this means designing the handling of electronic devices. One of the most basic features, energy consumption, didn’t play any major role here (except maybe showing the battery life).
The Visual Voltage exhibition from the beginning of this year showed how energy consumption can be an unobstrusive but persistent part of our everyday environment. Organized by the Swedish cultural institute (Svenska Institutet) and the Interactive Institute, a combination of several design research institutions, Sweden wanted to underline the focus of its EU council presidency. (IxDS organized the Visual Voltage Workshop for designers from all over the world during the exhibition in Berlin)
One of the most prominent pieces is the Power Aware Cord, a power strip with a cord that is animated by glowing strings. You can literally see flow through the energy. The more is plugged in, the brighter and more hectic the cord glows but also small stand-by suckers get denunciated.
Another example is the Flower Lamp, a huge hanging lamp in the form of a blossom, which closes its face whn the power consumption in the houshold is high. That is, the light and spacial atmosphere change and make the energy consumption experiencealbe indirectly.
There are also really pragmatic solutions available, like the light switch and sockets that show how much electricity flowed through them – once you have seen them, these ideas appear just straight forward (Piotr Szpryngwald (2007): Strom visualisieren).
Part 2: Risks for EcoViz as Persuasive Design
The design of products can influence our everyday life pretty thoroughly, far beyond plain beautification that it often gets confused with (the granny of my colleague isn’t using her iPhone because it suits her “style” but because she understands the interaction concept).We can weave information into our surroundings, like having the power meter show a last-year value or denounce the most energy hungry device in the household. Design can also influence our behaviour (Persuasive Technolgy), e.g. when my energy control station shows me how much better I perform in saving energy compared to my neighbour (and with the link to facebook, I can even present my green heart to the public.)
But does this influence and power direct our attention to the critical points? Who (also who among the designers) would know that old circulation pumps for the heating count among the biggest engery consumers in a household? Some might not even know of the existence of these devices inside their heater. Maybe the “eco switches” from above become the new status symbols that make you feel good when you switch off the light. But how much is gained if you switch off the light, leaving your appartement with a green conscience to fly to your friends in Australia and El Salvador five times a year? There are also some inconsistencies bringing your organic grocery home into your atmospheric, old building with pre-war insulation.
Regarding the impressive possibilities for designers to pilot people onto the path of energy efficency, one should not forget to think about the immediacy of each propagated method. Otherwise, a lot of attention is wasted quickly on marginal improvements. Huge amounts of energy are consumed inside your own four walls but you import it in various forms of products and services (starting with the internet transfering this article). This consumption is often considerable, but is pretty hard to determine (e.g. because you don’t know the process exactly) – and even harder to explain it to customers (there are related projects about “virtual water by Stefan Stubbe and Timm Kekeritz).
Design can help in many situations to make the world more understandable. It can direct attention on energy efficency while at the same time integrating it nicely into our everyday life. But it needs a critical feedback from other disciplines find and stay focused on the really promising measures. And finally: The CO2 disappear by styling. You need to get going yourself.
Reto Wettach at DMY Symposium

**Are Nerds the new Designers? **
Lectures and panel talks by international designers, researchers and cultural experts on the
intersections between advanced technologies, social media and design.
Reto Wettach is invited to talk about about his experience about technology and design.
(DMY 17h)
DMY – Flughafen Berlin Tempelhof, Platz der Luftbrücke 5, 12101 Berlin
Pre-Work-Talk: Geschichten aus Toledo.

Jonathan Cohen was travelling through Spain and will tell us some ” Geschichten aus Toledo”. While it’s still pretty cold in Berlin we look forward to hear some sunny stories!
Lifeclock at IA conference
Congratulations!
“It looks at a challenge that information architects find themselves facing again and again; how to create benefits that really make a difference to the user, that are perceived as being innovative and thus strengthen the product’s or service provider’s brand in the long term — whilst caught between the conflicting priorities of user needs, client interests, budget limitations and technical constraints.What is needed to meet this challenge other than creativity and a holistic view? The IA Konferenz 2010 provides insight into the strategies, processes, techniques and methods employed in the attempt to achieve “true” or perhaps subtle innovation, and utilizes case studies to demonstrate the models that can lead to success. Particular emphasis is placed on methods and ideas that are common to the growing field of service design and the methodology of design thinking.”
T-Mobile tweaks Android Phone
T-Mobile US recently announced their own take on an Android phone, called MyTouch 3G Slide (via moconews).
They did not just rebrand the interface but put in some interesting applications and services:
- a revival of the MyFaves-idea but this time it’s really about keeping in touch (and not about a tariff as it was before)
- Visual Voicemail, a feature that turned voicemail useful again already on the iPhone, now for the rest of … T-Mobile customers, at least (there are some for all, too)
- a time and location sensitive version of the Scenes from the HTC Hero to change your phone’s setup and appearance according to your (potential) situation
- and their own button to summon a Genius (for voice commands).
I find the last point especially remarkable, as changes in hardware, i.e. a service provider going for its own device, went pretty much out of fashion when Nokia and Apple gained more and more importance in the market. Also, hardware changes are expensive and thus economically more risky.
It appears as if the brand-formerly-not-known HTC is pretty open for these experiments (not only to T-Mobile). This is great news for us, designers with some special interest in “tangible”, i.e. hardware-based interaction!
Pre-Work Talk: Frauen, Autos und Möbel.
Myriel Milicevic will give a short report on the “Innovation needs Diversity” conference in Berlin. The EAF (European Academy for Women in Politics and Economy) brought together a select group of researchers from industry and academic institutions to discuss their relevant findings, methods and developments.
André Knoerig reports about the highlights in automobile interface design he discovered at the AMI automobile fair in Leipzig, while Julia Werner shares her impressions of Salone del Mobile, which took place last week in Milan, Italy.
Gender&Diversity Forum Report
Changing understanding of gender roles, coexistence of different ethnic backgrounds, growing individualisation – as societies keep transforming and become more diverse, people’s needs diversify as well. Researchers from both science and industry address such changes to develop products and services that meet these new needs.
The forum Innovation needs Diversity! by EAF (European Academy for Women in Politics and Economy) brought together a select group of researchers from industry and academic institutions to discuss their relevant findings, methods and developments.
First Nina Bessing gave insights in EAF’s sociological research work on gender and diversity in various industrial contexts, presenting for example how women in Germany have undergone a paradigm shift from their image of naive and unattentive drivers in the seventies to powerful desicion makers in automotive design and car purchasing today. Women are generally more driven by practical aspects than men, who seem to give more value to the appearance of the vehicle that drives them.
Sandra Buchmüller from Deutsche Telekom Laborartories presented the Gender Inspired Technology project which both EAF and IxDS had been collaborating on since January 2009. What are women’s needs in mobile communication today? How do they protect their privacy and do they take time for non-communication? Women of different age groups and social backgrounds participated in this research with self-observation, building personal prototypes, role play and discussions.
Participatory design was a much discussed method at the forum, also addressed by Susanne Maaß in the field of gender studies and computer science, and condensed by Reto Wettach with his presentation “From User-Centred Design to Co-Creation”.
Susanne Justesen of Innoversity gave a very inspiring talk about how teams often do have members with great diverse backgrounds and talents, however those voices often remain unheard when facing dominant individuals and deadlocked procedures. If a culture of diversity is meant to unfold, the 30 percent rule is critical; a group needs for example at least 30 percent of women for them to have an impact.
The final panel with Armgard von Reden of IBM, Helga Lukoschat of EAF, Heinrich Arnold of Deutsche Telekom Laboratories and Claudia Neusüß of Technische Universität Berlin discussed the practical management and status quo of gender and diversity in large companies and academic structures. Especially in Germany the arrangement of family and work life is still one of the major issues, as well as the question of how to get women more involved in traditionally male domains. Thus, still lots to do to make diversity and gender just another common asset of everyday life.
Innovation needs Diversity!
EAF, our scientific cooperation partner we worked with during the G-project (gender-inspired technology) have invited us us to their Fachforum „Innovation needs Diversity!“ on April the 13th.
Reto Wettach, founder of IxDS, will give a talk in the Panel: Perspektivenvielfalt in Innovationsprozessen – Methoden und Instrumente.
The congress is not public, but we will report about it later in our blog.
G-Gender inspired technology Exhibition
Last week, Myriel Milicevic and Julia Werner, our gender inspired technology crew (www.gender-inspired-technology.de), gave a short presentation about some of the results they developed and designed during the last month.
Following the exhibition opening and presentation of Prof. Dr. Gesche Joost, Deutsche Telekom Laboratories (T-Labs), on the research project “G-Gender inspired technology”, Myriel and Julia used the chance to tutor the audience in an amusing manner. This way, we learned that for example teenage girls intentionally send messages to the “wrong” number – just to get in touch with the boys: “Oh! sorry, this message was meant for my dad!” J
The exhibition of prototypes, which all originated from creative workshops with women, is now open at the concept store 4010, Alte Schönhauser Straße 31, Berlin-Mitte, until the end of April.






